How to register as a patient
If you are new to the area and would like to register with the practice please ask at our Reception. If you have your Medical Card then please bring this along with you. Following your registration you will be required to have a new patient check to enable your registration to be fully complete. An appointment will be offered with our Health Care Support Worker during your registration.
Fill out our registration form and hand it in to the practice:
PRF1 Registration Form
You also must be in our Practice Area
Or you can use this link to self register online: gp-registration.nhs.uk/M91642/gpregistration/landing
Identifying Patient Needs Protocol
Identifying Patient Needs Protocol + New Patient Registration Policy & Form
All staff within the Practice will endeavour to ascertain whether patients have specific needs they require meeting in order for them to be fully involved in their care.
This will be done via the New Patient Registration Form and opportunistically during patient contact.
The information will be transferred to the Patient Record to ensure that their specific needs are identified.
The New Patient Registration Form has a section where patients can alert the practice to any specific needs they may have.
Specific needs include:
- Sensory impairment, i.e. speech, hearing, sight
- Physical disability
- Mental disability
- Religious or cultural needs
- Translation/interpretation
- Allergies and sensitivities
- Has or is a carer
- Access to premises
- Assistance dog
- Advocacy
- Phobias
New Patient Registration Policy
Where a Practice has an “Open List” it is required to accept the registration of a new patient unless it has fair and reasonable grounds for not doing so.
Where a list is open, the Practice is also obliged to accept allocations by NHS Shared Business Services to its list.
Practices are assumed to have open lists unless they have complied with the procedures for list closure as detailed in the General Medical Services Contracts Regulations 2004 (Schedule 6, Part 2, paragraphs 29 – 31) – see Resources below.
New Patient Acceptance / Refusal
New patients should complete a New Patient Registration From (see pages 5 – 8) / Health Questionnaire form and GMS1 form (available in reception).
Patients are also required to produce evidence of their identity and address, e.g. photo driving licence, passport, utility bill etc.
The Practice will accept patients onto its list whilst it remains “Open”.
Patients will not be unreasonably refused registration, and “unreasonable” includes refusal based on:
- Medical condition;
- Race;
- Gender or sexual orientation;
- Disability;
- Age;
- Religious group or religious beliefs;
- Political beliefs;
- Appearance or lifestyle.
Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter - reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.
NHS England has commissioned DOTW UK to produce an adult and child patient health questionnaire for refugees and people seeking sanctuary in the UK. The purpose of the questionnaires is to enable GP practices to have early access to information that will inform patient management and prioritisation of their needs. There is an adult version of the form and a version for children (age 0-15 years) which can be completed by the parent/guardian. Please see the below links for the questionnaires.
The Practice will normally refuse registration (subject to a Partners’ discussion and agreement) if:
- The patient has been previously removed from the list;
- The patient has a known history of violence.
The patient resides out of the publicised Practice Area
The reason for refusal will be in writing and recorded in a permanent record for that purpose. This excludes Temporary Residents, where no record is necessary.
The permanent record will consist of the original GMS1 registration form endorsed with the reason for refusal, together with a copy of the refusal letter, filed in Surname order. Where a GMS1 has not been completed, a “dummy” GMS1 will be prepared and filed.
The record is subject to inspection by the Local Area Team who may require the Practice to justify a refusal to register.
Find your NHS number here
Named Accountable GP information
Resources
The National Health Service (General Medical Services Contracts) Regulations 2004